Refund policy

If any purchase from our online store fails to meet your complete satisfaction, for any reason, you may return it or exchange it within 60 days of receipt of your shipment. Knives must be in the original factory condition and original packaging to receive a refund. We do not accept returns for knives that have been disassembled, modified, resharpened, or show signs of use or wear.

Email us at info@ocasoknives.com or call us at (805) 500 - 8043 to request a return label. If you are interested in exchanging your product, please include a brief note explaining the product you would like instead. We will issue you a refund once the item has been received and inspected by our returns team.  We are not responsible for items lost in transit. We do not accept COD returns. Packages will be refused and sent back to the originator.